Privacy Policy
Privacy Policy
Freedom Oasis Head Spa and Massage (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa, use our services, or interact with our website and digital platforms.
Information We Collect​​
We may collect the following types of information:
-
Personal Information: Name, phone number, email address, billing details, and appointment history.
-
Health & Wellness Information: Any details you voluntarily share with us to ensure safe and personalized spa or massage services (e.g., allergies, medical conditions, preferences).
-
Digital Information: IP address, browser type, and usage data when you visit our website or booking platform.
-
Payment Information: Processed securely through third-party providers; we do not store full credit card details.
How We Use Your Information
We use your information to:
-
Schedule and manage appointments.
-
Provide safe, customized spa and massage services.
-
Process payments and issue receipts.
-
Communicate updates, promotions, or wellness tips (with your consent).
-
Improve our services, website, and customer experience.
-
Comply with legal and regulatory requirements.
Information Sharing
We do not sell or rent your personal information. We may share limited information only in these cases:
-
Service Providers: With trusted third-party vendors (e.g., booking systems, payment processors) who assist us in operating our business.
-
Legal Requirements: If required by law, regulation, or court order.
-
Safety Concerns: To protect the health, safety, or rights of our clients, staff, or community.
Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we strive to maintain industry-standard protections.
Your Rights
You have the right to:
-
Access the personal information we hold about you.
-
Request corrections to inaccurate information.
-
Withdraw consent for marketing communications.
-
Request deletion of your information, subject to legal and operational requirements.
Retention of Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Cookies & Digital Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 without parental consent.
​
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Freedom Oasis Head Spa and Massage
Address:
3423 East Silver Springs Blvd. Unit 4
Ocala, Florida 34470
Phone Number:
352-235-9415